Bengaluru: Auto-rickshaws have been a traditional mode of public transportation in Bangalore for many years. However, the Auto-rickshaw drivers refuse to go, which has become common. Additionally, many auto-rickshaw drivers in Bangalore refuse to use the fare meter and instead charge higher fares that are not based on the meter reading. People who rely on public transportation face difficulties booking auto-rickshaws and often end up paying extra fares to drivers.
After the introduction of ride-hailing services such as OLA and UBER, auto-rickshaw drivers in Bengaluru have not changed their behavior and attitude towards customers despite losing significant business. As a result, other ride-hailing companies have become more popular.
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“Instead of offering Rides, Auto drivers keep roaming Empty Autos.
During times of emergency, it is common for auto-rickshaws to refuse to take passengers to crucial places such as hospitals and railway stations. This poses a major challenge for us as we are left with no viable options, leading to increased traffic in Bangalore city with private vehicles.
Many auto-rickshaw drivers misbehave with customers or use foul language. Although the Bengaluru Traffic Police has shared a helpline number to file a complaint, Most people don’t have the time or interest to call to report the issue. This highlights the failure of the traffic police department in controlling auto-rickshaws.
Auto-rickshaw drivers are notorious for using various tricks to deceive passengers. One common tactic is to make passengers wait longer than the time indicated in the mobile app after accepting a ride request. This often results in passengers canceling their booking, which leads to unnecessary penalties for passengers.
Nowadays, more people prefer to book Rapido Bike services. However, when more people started using Rapido Bike services, auto drivers started to protest against Rapido service. Despite this, people still like to use the Rapido Bike service because of the very low chance of cancellation, drop-offs near their destination without any excuses, hassle-free, and very low pricing compared to auto-rickshaws. Auto-rickshaws are not friendly, and more people avoid using them. The Auto Rickshaw Union launched an app long ago but did not bring about many significant changes.
